Privacy Policy

1. Introduction

Ubiqtek Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal data with transparency and care. Ubiqtek Ltd is a private limited company registered in England and Wales (Company Number: 15316278), with its registered office at 61 Bridge Street, Kington, United Kingdom, HR5 3DJ.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what your rights are. This policy applies to data collected through our website at ubiqtek.io and any services we provide.

2. Data We Collect

We collect only the minimum personal data necessary to provide our services and operate our website. This may include:

• Contact information — your name and email address when you contact us via our website form or by email.
• Message content — the content of any enquiry or message you send us.
• Technical data — standard web server logs (IP address, browser type, pages visited, time and date of access) collected automatically when you visit our website.
• Cookie data — see the Cookie Policy section below.

We do not collect sensitive personal data (as defined under UK GDPR), and we do not collect data from children under the age of 13.

3. Purpose of Processing

We use the personal data we collect for the following purposes:

• To respond to enquiries and communicate with you about our services.
• To provide and improve our website and services.
• To maintain records of correspondence for legal and business purposes.
• To comply with any applicable legal or regulatory obligations.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Legitimate Interests — processing is necessary for our legitimate business interests (for example, responding to enquiries, maintaining website security, and improving our services), provided those interests are not overridden by your rights and freedoms.
• Consent — where you have given us clear, informed consent to process your data for a specific purpose (for example, by submitting our contact form). You may withdraw consent at any time by contacting us.
• Legal Obligation — where we are required to process data to comply with a legal obligation.

5. Data Retention

We retain personal data only for as long as is necessary for the purpose for which it was collected, and to comply with our legal obligations.

• Contact enquiry data is retained for up to 2 years from the date of last correspondence, unless we have an ongoing business relationship that requires longer retention.
• Technical/server log data is typically retained for up to 90 days.

Once data is no longer required, we securely delete or anonymise it.

6. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may ask us to correct inaccurate or incomplete data.
• Right to erasure — you may ask us to delete your personal data in certain circumstances.
• Right to restrict processing — you may ask us to limit how we use your data.
• Right to data portability — you may request your data in a structured, machine-readable format.
• Right to object — you may object to processing based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Data Sharing & Third Parties

We do not sell, trade, or rent your personal data to third parties. We may share data only in the following limited circumstances:

• With trusted service providers who assist us in operating our website or services, where those providers are bound by appropriate data processing agreements.
• Where required by law, court order, or regulatory authority.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. All data transmitted to and from our website is encrypted using industry-standard TLS (HTTPS).

9. Cookie Policy

Our website uses essential cookies that are strictly necessary for the website to function correctly. These cookies do not track you across other websites and do not collect personal information beyond what is required to maintain your session.

We do not currently use analytics, advertising, or third-party tracking cookies. If this changes, we will update this policy and obtain your consent where required.

10. Contact Information

Ubiqtek Ltd is the data controller for personal data collected through this website.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]
Post: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.